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M360 ICT Ltd.
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Global Technology Consulting & Software Engineering

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+8809638336699
info@m360ict.com

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CRM360: Elevate Client Relationships & Automate Operations

A comprehensive, cloud-based platform combining Lead Tracking, Sales Pipelines, Geo-fenced Attendance, Customer Support, and Real-time Analytics in one secure workspace.

+35%
Sales Conversion
40%
Time Saved on Admin
99.9%
System Uptime
Functional Architecture

Core Modules Engineered for Growth

Lead & Contact Management

Organize client communication histories, capture contacts directly from landing pages, and assign follow-up tasks to sales reps automatically.

Sales Pipeline Automation

Drag-and-drop deals across customized pipelines. Automate status alerts, calculate weighted forecasts, and eliminate deal leakages.

HR & Geo-location Attendance

Log employee attendance dynamically. Features include geo-fenced coordinates, biometric device logs, leave request workflows, and basic payroll generation.

Multi-Channel Communication

Connect and communicate with your audience. Integrate Email templates, SMS relays, and WhatsApp pipelines to trigger notifications based on pipeline triggers.

Customer Support Helpdesk

Provide exceptional post-sale support. Manage complaints, track Service Level Agreement (SLA) timers, and compile customer knowledge bases.

Custom Reporting & Insights

Build detailed reports, export CSV sheets, and track team KPI progress. Visualize revenues and conversion bottlenecks instantly.

Enterprise Security & Scalable Stack

CRM360 is engineered to protect critical business assets. Using a modern containerized architecture, we guarantee high-speed querying and secure access control.

Data Privacy & Encryption
Secure database storage with AES-256 system encryption.
Role-Based Access
Granular controls mapping permissions across employees.
Automated Daily Backups
Cloud storage mirroring to safeguard database snapshots.
REST APIs
Flexible endpoint integration with platforms like TRABILL.
Data Security First
Built in compliance with international data security best practices.
Sub-Second Responses
Optimized backend query execution engines.
Cloud Deployment
Dockerized instances hosted on premium high-availability VPS networks.
Audit Trails
Complete transparency tracking actions made in the workspace.

Ready to Transform Your Operations?

Discover how CRM360 can help your team automate lead pipelines, track field coordinates, and resolve customer support requests faster.

Contact Our Solutions Team